This guide explains how to update tracked credentials in your EverCheck Wallet account by signing in, selecting the Licenses tab, locating the credential, uploading a new image, entering required details, and submitting for HR review. A video walkthrough and links to submitting new or additional credentials are also provided.
Updating Your Tracked Credentials
In this guide, we'll review how to update credentials that are already being tracked in an EverCheck Wallet account.
Video Walkthrough
Press "play" on the video below to learn how to update a credential in EverCheck Wallet:
Updating a Credential
Sign in to your EverCheck Wallet account using this link: EverCheck Wallet
Select the green Licenses tab on the home screen.
-
Locate the credential you wish to update.
If the credential is near expiration, click Update Now.
Otherwise, click the three dots on the credential tile and select Update.
Upload an image of your new credential and provide the required information.
Enter the expiration date using the format shown or select the calendar icon.
Enter the license number if applicable; otherwise, leave the field blank.
Click the Continue button.
When the confirmation pop-up appears, click Submit Now.
Once submitted, you will receive a success confirmation. Your submission is then pending review by your organization's HR team.
For details on the review process, see the following link: What Happens After Credentials Are Submitted
No Update Now Option for Credentials
Not every credential tracked in your account requires action. If you do not see an option to update, no action is needed in EverCheck Wallet for your renewal to be captured.
For more information on why some credentials do not require manual updates, see this article: Automatic Renewal vs. Date Tracked in EverCheck Wallet
Additional Information on Licensure Submission
Submitting New Credentials: To learn how to submit new credentials for tracking, see Submitting Credentials Via EverCheck Wallet
Submitting Additional Credentials: To track additional credentials, see Submitting Additional Licenses