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Submitting Credentials Via EverCheck Wallet

Kaitlyn
Updated

This article guides users on submitting licenses, certifications, or registrations (LCR) via EverCheck Wallet. When an employer requests an LCR, a task appears in the Inbox. Users log in, open the task, and either enter their license number for automatic verification or upload credential images for HR review. Verification status updates are sent via email and Inbox notifications. Rejected submissions require correction and resubmission.

Uploading Credentials

Press "play" on the video below to learn how to submit credentials through EverCheck Wallet:

Use this article when your employer has asked you to submit a license, certification, or registration (LCR) for the first time. If you've already submitted a credential and need to update it after renewal, see Updating Existing Credentials via EverCheck Wallet.

How will I know I need to submit a credential?

When your employer requires you to submit an LCR, a task will appear in your Inbox on the EverCheck Wallet homepage. The name of the requesting workplace appears under each task.

The EverCheck Wallet homepage featuring a "Welcome to EverCheck Wallet!" banner. A green box and arrow highlight the "Inbox" section, which contains a notification titled "Submit your license details" from "TEST - EC ONE TRAINING." Below the Inbox, tiles for "Workplaces" and "Licenses" are visible under the "Apps" header.

How to submit a credential

Step 1: Sign in

Log in to your EverCheck Wallet account at evercheckwallet.com.

Step 2: Open the task in your Inbox

From the homepage, click the task in your Inbox. This opens the list of credentials your workplace is requesting.

Step 3: Follow the prompts to submit your credential

EverCheck Wallet will prompt you to submit your credential in one of two ways, depending on the credential type:

If prompted to enter a license number:

  1. Enter your license number exactly as it appears with the issuing authority.
  2. Select Continue.
    The "Registered Nurse" license details page in EverCheck Wallet. The screen prompts the user to enter their license number into a text field. A green box highlights the "License number" input field, and a green arrow points to the blue "Continue" button in the bottom-right corner of the page.

EverCheck Wallet will automatically verify this information with the primary source. Verification can take up to 1–2 business days. Your license will show a status of Verifying in the meantime.

If prompted to upload a document:

  1. Upload a front and back image of your credential. If your credential has no back, upload the front image in both fields.
  2. Enter the license number (if applicable) and the expiration date.
  3. Select Continue.

    The "Basic Life Support Documentation" upload screen in EverCheck Wallet. The page features two upload zones for the "Front" and "Back" of a course completion card, each containing a blue "Browse files" button. A "Recommended Renewal Date" text field is located below the upload zones, and a green box and arrow highlight the blue "Continue" button in the bottom-right corner.

Your HR team at your organization will review and either approve or deny the documentation. The timeline depends on your workplace, so your license may show a status of Verifying for some time.

Step 4: Check the verification status

You'll receive an email and an Inbox notification once your credential has been verified or rejected.

  • Verified / Clear: No further action needed.
  • Rejected: Review the reason provided, correct the issue, and resubmit. Contact your HR team if you have questions about why a submission was denied.

 

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