If you have trouble logging into EverCheck Wallet, ensure you’ve registered via your employer’s invitation, use the correct email, reset your password if needed, and follow all password requirements. If issues persist, use your Employee ID to recover access or contact EverCheck Wallet Support for further assistance.
Tips for Solving EverCheck Wallet Login Issues
If you are having trouble logging into your EverCheck Wallet account, please take a look at the following troubleshooting tips below.
Please note: To utilize EverCheck Wallet, you must be invited by your employer. If you do not have an invitation email from your employer, you will be unable to utilize the application at this time.
1. You haven’t registered your account:
a. The directions for registering your account can be found using the following link: Registering With EverCheck Wallet
b. If you can’t find the account registration email from your employer, please check your spam folder first, and if you still are unable to find it, you may resend your unique invitation link using this link: Resend EverCheck Wallet Invite
The invitation email will come from this email address: accounts@evercheck.com
2. EverCheck Wallet doesn’t recognize your email address:
a. Make sure you’re logging in using this website link: EverCheck Wallet login page
b. The email you are trying to sign in with differs from the one you used when registering your account. Although EverCheck recommends registering with your personal email account, you may have registered with your work email where the invite was sent. Please try both email addresses.
3. You forgot your login email and/or password:
a. If you are unable to remember your account password and would like to reset it, you can do so using this password reset link: Password Reset Link
Or, you can click the Forgot username / password? button on the Wallet login page.
If you can't remember the email you used to register your account, please select Employee ID from the drop down menu. Please enter your Employee ID along with your last name, and click the Continue button.
Please note: EverCheck Wallet passwords must include the following: 8 characters, 1 uppercase letter, 1 special character, and 1 number.
If you’ve explored the possible issues above and are still having trouble getting into your account, our Support Team can assist you here through our Support Center or by contacting support@evercheckwallet.com.
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