Overview
If you don't have access to the email address associated with your account, follow the steps below based on your situation.
Scenario 1: You Haven't Registered Yet
If you have not yet registered for EverCheck Wallet and you don't have access to the email address your employer has on file for you:
- Contact your employer to confirm which email address they have on file.
- Request that they update it to an email address you can access.
- Once updated, return to EverCheck Wallet to complete registration.
Scenario 2: You're Registered and Remember Your Password
If you have already registered and but need to update your email address:
- Log in to EverCheck Wallet using your current credentials (even you no longer have access to the email address, or if the email address is misspelled or incorrect).
- Navigate to the Settings tab in your account.
- Update your email address to one you can access.
- Save your changes.
Scenario 3: You Accidentally Registered with an Incorrect Email Address
If you have registered with an old email that you can no longer access, a misspelled email, or an incorrect address:
- If you remember your password, log in to EverCheck Wallet using your current credentials (even you no longer have access to the email address, or if the email address is misspelled or incorrect).
- Navigate to the Settings tab in your account.
- Update your email address to one you can access.
- Save your changes.
FAQ: Can't Access Your Email Address?
- I'm registered and remember my password, but need to change my email. How?
Log in with your current credentials (this works even if you no longer have access to that email, or it's misspelled), go to Settings, update your email, and save. - I registered with the wrong email (old, misspelled, or incorrect). Can I fix it?
Yes. If you remember your password, log in with your current credentials, go to Settings, update your email, and save.