Submitting licenses, certifications, and registrations (LCRs) via EverCheck Wallet

Let's take a look at how to submit licenses, certifications, and registrations in EverCheck Wallet. 

1. You have a task from a workplace in your Wallet Inbox. 
2. You’ve renewed and you need to update your license. 


1. You have a task from a workplace in your Wallet Inbox. 

Some workplaces track certain licenses, certifications, and registrations (LCRs) you hold as an employment requirement. 

If you are required by a workplace to submit or update an LCR, you’ll see a message in your EverCheck Wallet Inbox. 

Step 1: 
Sign into your EverCheck Wallet account

  • On the web: Visit evercheckwallet.com and select the 'Sign in' button. Enter your login credentials. 
  • On mobile: Open the EverCheck Wallet app. Enter your login credentials. 

Step 2: 
Click on the task within your Inbox.

The name of the workplace requesting this information from you appears under the task. 

Step 3: 
Follow the prompts to submit your LCR details. 

3a: Wallet prompts you to submit your license number. 
Enter your license number exactly as it appears with the issuing authority. Then, click “Continue” to ensure this license has been submitted for verification to your workplace. 

3b: Wallet prompts you to provide documentation. 

  • On mobile: Select “Capture photo.” Use your device’s camera to capture a photo of your LCR or select an image from your camera roll. Then, enter the license number, if applicable, and the recommended renewal date. Be sure to follow the task to completion to ensure this LCR is submitted to your workplace for verification. 

  • On the web: Drag and drop or browse for your computer files to provide a front and back image of your LCR. Then, enter the license number, if applicable, and the recommended renewal date.  Be sure to follow the task to completion to ensure this LCR is submitted to your workplace for verification.

For specific instructions on how to submit American Heart Association credentials including e-cards, RQI cards, and more, click here.

Step 4: 
Confirm the LCR has been verified. 

4a: Wallet automatically verifies your LCR with the issuing authority. 
For any licenses where you were prompted to enter your license number, EverCheck Wallet automatically verifies this information with the primary source. This can take up to 1-2 business days. You’ll see the license status as “verifying” in the meantime. Once the LCR has been successfully or unsuccessfully verified, you’ll receive an email and an Inbox notification. 
If your license was successfully verified, there’s nothing more to do on your end. 
If your license did not successfully verify, review the details you provided and resubmit. 
4b: Your workplace verifies your LCR. 
For any licenses where you were prompted to submit documentation, your workplace must review and attest to the documentation in order to verify it. How long this takes depends on your workplace, so you may see a status of “Verifying” for some time. 
If your license was accepted by your workplace, you’ll see the status change from “Verifying” to “Clear” and there’s nothing more to do on your end. 

If your license was rejected by your workplace, you’ll receive an email and an Inbox notification alerting you that it was rejected and the reasoning your workplace provided. If this happens, please address the reason and resubmit your LCR.  



2. You’ve renewed and you need to update your license.

If you’ve renewed your LCR and would like to provide the updated information to EverCheck Wallet, you’re able to do so from within the app. 

Step 1: 
Sign into your EverCheck Wallet account. 

  • On the web: Visit evercheckwallet.com and select the 'Sign in' button. Enter your login credentials. 
  • On mobile: Open the EverCheck Wallet app. Enter your login credentials. 


Step 2: 
Navigate to your Licenses tab. 

This tab contains all of the licenses, certifications, and registrations EverCheck Wallet currently has on record for you. 

Step 3: 
Check to see if you’re able to update your LCR via EverCheck Wallet. 

For some of your LCRs, EverCheck automatically captures your renewal from the issuing authority. This typically takes 1-2 business days after the board posts the renewal information online. 

For others, you’ll need to update the LCR manually. Here’s how: 

  1. Select the three dot-menu on the LCR you’d like to update. 
  2. If you see “Update,” that means this is an LCR you’re able to update manually. Select Update. 

Step 4: 
Follow the prompts to update your LCR details. 

  • On the web: Select “Upload a photo.” Drag and drop or browse for your computer files to provide a front and back image of your LCR. Then, enter the recommended renewal date.  Be sure to follow the task to completion to ensure this LCR is submitted to your workplace for verification. 

  • On mobile: Select “Capture photo.” Use your device’s camera to capture a photo of your LCR or select a photo from your camera roll. Then, enter the license number, if applicable, and the recommended renewal date. Be sure to follow the task to completion to ensure this LCR is submitted to your workplace for verification.

For specific instructions on how to submit American Heart Association credentials including e-cards, RQI cards, and more, click here.

Step 5: 
Confirm the LCR has been verified. 

For any licenses where you were prompted to Update the details of your renewal, your workplace must review and attest to the documentation in order to verify it. How long this takes depends on your workplace, so you may see a status of “Verifying” for some time.

If your license was accepted by your workplace, you’ll see the status change from “Verifying” to “Clear” and there’s nothing more to do on your end. 

If your license was rejected by your workplace, you’ll receive an email and an Inbox notification alerting you that it was rejected and the reasoning your workplace provided. If this happens, please address the reason and resubmit your LCR.


Important note:
EverCheck has suspended Wallet Inbox messages due to COVID-19. The Inbox is typically where you would review to-do's from your employer; however, many licensing authorities have issued renewal extensions and therefore updating your information may not be necessary or required.

Always refer to your employer for questions regarding the licensure required for your role.